Outcome-based 20/FA Course Syllabus
Course Rubric-Number-Section:AACT-1373-5001
Credit:3
Contact Hours:
  • 6 hrs - Online (DL2)
CIP Code:15.0406
Course Title:Administrative Skills for Tech
Course Description:An introductory course to automation administration skills. The course covers general office administration programs, equipment interpretation data, design of technical documentation and communication skills use in industry.
Prerequisites:None
Co-requisites:None
Course Meets:
Online
Instructor: Douglas Clark
Office Phone Number: 903 330 0489
Email Address: dclark25782@tstc.edu
Office Fax Number:
Building & Office Room Number: South Office 455
Office Hours: Online Office/Conference Hours, M-F via Hangouts, always available via email & hangouts as well
 
Approved by: Juan AlferezDate: 2020-08-04
Course Outcomes
CO1: Plan, create and modify office documents;
CO2: Interpret equipment data and generate reports base on giving information;
CO3: Review and create professional technical documents using graphs and logs information;
CO4: Design and develop equipment specification documents using manufacturing application data;
CO5: Demonstrate ability to prepare and present oral presentation using various media
 

TSTC Grading Policy

(Grades for courses must be C or better)

Grade Percent Description Grade Points
A 90-100 Excellent/Superior Performance Level 4
B 80-89 Above Required Performance Level 3
C 70-79 Minimum Required Performance Level 2
D 60-69 Below Required Performance Level 1
F Below 60 Failure to meet Performance Requirements 0
IP -- In Progress  
W -- Withdrawal 0
CR -- Credit 0
AUD -- Audit of Course 0
See College Catalog for complete descriptions.

Competencies Rating Scale

Rating Scale Key      
6 90+ Proficient Student consistently performs the task accurately to industry standards without supervision.
5 80-89 Proficient Student performs the task to industry standards with no supervision.
4 70-79 Proficient Student performs the task to industry standards with little supervision. This is the minimum performance rating for STAR skill completion.
3 60-69 Exposed/Not Proficient Student has been introduced to the task and can perform some of the tasks to industry standards.
2 50-59 Exposed/Not Proficient Student has been introduced to the task, but cannot perform the task to industry standards.
1 0-49   Student was absent or did not complete assignment.

Campus Standard Policies

The Student Handbook contains valuable information on campus policies and procedures.

  • Student Code of Conduct
  • Student Drug and Alcohol Testing Policy
  • Plagiarism
  • Student Grievances and Complaints

Access and Learning Accommodations

(formerly Disability Services)

In compliance with the Americans with Disabilities Act Amendments Act of 2008, Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act, Texas State Technical College is committed to ensuring educational access to its students and promotes full participation in it’s programs, services, and course requirements.

Qualified students with disabilities are encouraged to access these services by contacting the Access and Learning Accommodations office to discuss their needs for accommodations.

Students reserve the right to request services at any time during the semester, however, instructors are not allowed to provide classroom accommodations to a student until appropriate verification from the Access and Learning Accommodations office has been provided.

For information, please contact the Access and Learning Accommodations office in a timely manner.

Statewide contact information: 
Email: adarequest@tstc.edu
Phone #: 254.867.3842

Tutoring Statement

The Supplemental Instruction & Tutoring Program at TSTC offers free tutoring and academic support services to help you achieve your academic and career goals. You can access the Tutoring Schedule, as well as MyTSTC Video Tutor Library, by visiting: https://portal.tstc.edu/student/Student_Learning/Pages/Tutoring.aspx (shortened link: goo.gl/Z9vJvY ).

For more information, please contact Norma A. Salazar@ 956-364-4557.

Learning Resource Center

The Learning Resource Center provides online and in person library resources and services.  Go to tstc.libguides.com to find help with your assignments, projects, and papers.  Clicking the Student tab will allow you to find resources, homework help, tutorials, and real time chat to answer your questions.

 

FOR YOUR SAFETY, PLEASE FOLLOW THESE GUIDELINES:

  • Wear a face covering at all times.
  • Wash your hands frequently for 20 seconds.
  • Use hand sanitizer regularly.
  • Practice social distancing by remaining 6 feet apart.
  • Pay attention to entrance-and exit-only doors.
  • Follow directional signs.
  • Follow any safety directions posted.

Should you, or someone with whom you have had close contact, have shown any signs or symptoms of COVID-19 please stay home and let us know as soon as possible by filling out this simple form We will contact you to provide you with further guidance on when you may return to campus.

Title IX

Texas State Technical College (TSTC) seeks to provide an environment that promotes equal opportunity free from discrimination and harassment.

If you have been a victim of sexual harassment, sexual harassment, sexual assault, or any other form of protected class discrimination, we encourage you to make a report. If you report to a faculty member, she or he must notify TSTC’s Title IX Coordinator about the incident. You may also make a confidential report to TSTC’s Counselors.

All students (including pregnant and parent students), regardless of their legal status are entitled to protections under TSTC’s policy.

For more information about Title IX or sexual misconduct, as well as your options, please visit https://www.tstc.edu/student_life/titleix.

For information about equal opportunity and civil rights policies, visit https://www.tstc.edu/governance/sos.


Resources
Textbooks & Publications:
ItemTitleAuthorPublisherEditionISBN
1Soft Skills for the WorkplaceGoodheart-Wilcox Company Inc.Goodheart-Wilcox Company Inc.1st edition978-1-63126-826-7
2Soft Skills for the Workplace Companion Websitehttps://www.g-wlearning.com/careereducation/8267/index.htm1st edition
Tools, Materials:
ItemResource Quantity
1Pens & Pencils1 ea.
2Note Book1
3Laptop/Computer with Internet Accsess1

 

Course Schedule
Unit/
Week
Unit Description/Objectives Assessment Label:Description Due Date
1Unit 1
Professionalism
 
  • Explain how hard and soft skills play a role in professionalism.
  • Difine positive attitude.
  • Discuss the importance of a professional image.
Review Questions Chapter 1: Review Qustions Chapter 1
Questions 1-5 on page 6
TBA
Application Questions Ch. 1: Application Questions Ch. 1
Questions 1-10 on page 7 & 8
TBA
Online Lab Pretest: On Companion Website,
Pretest
TBA
Online Lab 1.1: On Companion Website,
Activity SS1-1 Hard Skills
TBA
Online Lab 1.2: On Companion Website,
Activity SS1-2 Soft Skills
TBA
2Unit 2
Ethics
 
  • 2.1 Define ethics.
  • 2.2 Explain ethical communication.
  • 2.3 Discuss the importance digital citizenship.
Review Questions Chapter 2: Review Qustions Chapter 2
Questions 1-5 on page 16
TBA
Application Questions Chapter 2: Application Questions Ch. 2
Questions 1-10 on page 17 & 18
TBA
Online Lab 2.1: On Companion Website,
Activity SS2-1 Confidentiality
TBA
Online Lab 2.2: On Companion Website,
Activity SS2-2 Ethics Checklist
TBA
3Unit 3
Self-Managment Skills
 
  • 3-1 Cite examples of self-managment skills.
  • 3.2 Define stress managmant skills.
Review Questions Chapter 3: Review Qustions Chapter 3
Questions 1-5 on page 25
TBA
Application Questions Chapter 3: Application Questions Ch. 3
Questions 1-10 on page 26 & 27
TBA
Online Lab 3.1: On Companion Website,
Activity SS3-1 Time Managment Skills
TBA
Online Lab 3.2: On Companion Website,
Activity SS3-2 Problem Solving
TBA
Online Lab 3.3: On Companion Website,
Activity SS3-3 Stress Evaluation
TBA
4Unit 4
Etiquette
 
  • 4-1 Define professional etiquette.
  • 4-2 Cite examples of behaviors that show respect for company workspace.
  • 4.3 Identify guidelines for digital devices in the workplace.
  • 4.4 Discuss proper business dining etiquette.
  • 4.5 Summarize appropriate funeral etiquette.
Review Questions Chapter 4: Review Qustions Chapter 4
Questions 1-5 on page 34
TBA
Application Questions Chapter 4: Application Questions Ch. 4
Questions 1-10 on page 35 & 36
TBA
Online Lab 4.1: On Companion Website,
Activity SS4-1 Business Dining
TBA
Online Lab 4.2: On Companion Website,
Activity SS4-2 Shared Workspace Guidelines
TBA
5Unit 5
Attire
 
  • 5.1 Evaluate appropriate dress for the workplace.
  • 5.2 Identify appropriate dress for business meetings.
Review Questions Chapter 5: Review Qustions Chapter 5
Questions 1-5 on page 42
TBA
Application Questions Chapter 5: Application Questions Ch. 5
Questions 1-10 on page 43 & 44
TBA
Online Lab 5.1: On Companion Website,
Activity SS5-1 Dress Code
TBA
Online Lab 5.2: On Companion Website,
Activity SS5-2 Selecting Appropriate Dress
TBA
6Unit 6
Communication Skills
 
  • 6-1 Define communication and the communication process.
  • 6-2 Explain the importance of language and its effects on communication.
Review Questions Chapter 6: Review Qustions Chapter 6
Questions 1-5 on page 50
TBA
Application Questions Chapter 6: Application Questions Ch. 6
Questions 1-10 on page 51 & 52
TBA
Online Lab 6.1: On Companion Website,
Activity SS6-1 Word Choice
TBA
Online Lab 6.2: On Companion Website,
Activity SS6-2 Business Jargon
TBA
Online Lab 6.3: On Companion Website,
Activity SS5-3 Misused Words
TBA
7Unit 7
Verbal and Nonverbal Communication
 
  • 7-1 Explain verbal communication.
  • 7-2 List examples of nonverbal communication.
Review Questions Chapter 7: Review Qustions Chapter 7
Questions 1-5 on page 59
TBA
Application Questions Chapter 7: Application Questions Ch. 7
Questions 1-10 on page 59 & 60
TBA
Online Lab 7.1: On Companion Website,
Activity SS7-1 Tone
TBA
Online Lab 7.2 : On Companion Website,
Activity SS7-2 Nonverbal Communication
TBA
8Unit 8
Speaking Skills
 
  • 8-1 Demonstrate how to make introductions in a professional situation.
  • 8-2 Explain protocol for handeling business telephone calls.
  • 8-3 Describe how to conduct a formal meeting.
Review Questions Chapter 8: Review Qustions Chapter 8
Questions 1-5 on page 69
TBA
Application Questions Chapter 8: Application Questions Ch. 8
Questions 1-10 on page 70 & 71
TBA
Online Lab 8.1: On Companion Website,
Activity SS8-1 Introductions
TBA
Online Lab 8.2 : On Companion Website,
Activity SS8-2 Parliamentary Procedure
TBA
9Unit 9
Listening Skills
 
  • 9-1 Explain the listening Process.
  • 9-2 Define Purposeful Listening.
  • 9-3 Describe how to prepare to listen in a forml meeting.
Review Questions Chapter 9: Review Qustions Chapter 9
Questions 1-5 on page 80
TBA
Application Questions Chapter 9: Application Questions Ch. 9
Questions 1-10 on page 81 & 82
TBA
Online Lab 9.1: On Companion Website,
Activity SS9-1 Listening Skills
TBA
Online Lab 9.2: On Companion Website,
Activity SS9-2 Listening Types
TBA
10Unit 10
Written Communication
 
  • 10-1 Discribe writing etiqutte.
  • 10-2 Explain the importance of social media etiquette.
Review Questions Chapter 10: Review Qustions Chapter10
Questions 1-5 on page 90
TBA
Application Questions Chapter 10: Application Questions Ch. 10
Questions 1-10 on page 90,91,92
TBA
Online Lab 10.1: On Companion Website,
Activity SS10-1 Letter Formatting
TBA
Online Lab 10.2: On Companion Website,
Activity SS10-2 Editing Skills
TBA
11Unit 11
Writing and Interviewing for Employment
 
  • 11-1 Describe a resume, cover message, and portfollio.
  • 11-2 Explain how to apply for a job online and in person.
  • 11-3 Discuss the process of preparing for a job interview.
  • 11-4 Define post-interview protocol.
  • 11-5 Describe the hiring process.
Review Questions Chapter 11: Review Qustions Chapter 11
Questions 1-5 on page 107 & 108
TBA
Application Questions Chapter 11: Application Qustions Chapter 11
Questions 1-5 on page 107 & 108
TBA
Online Lab 11.1: On Companion Website,
Activity SS11-1 Resume Writing
TBA
Online Lab 11.2: On Companion Website,
Activity SS11-2 Cover Message Writing
TBA
Online Lab 11.3: On Companion Website,
Activity SS11-3 Employment Application Form
TBA
Online Lab 11.4: On Companion Website,
Activity SS11-4 Employment Forms
TBA
12Unit 12
Teams
 
  • 12-1 Describe Teams in the Workplace.
  • 12-2List the steps of the conflict-resolution model.
  • 12-3 Identify examples of behaviors exhibited by difficult people.
  • 12-4 Describe leadership in the workplace.
Review Questions Chapter 12: Review Qustions Chapter 12
Questions 1-5 on page 117 & 118
TBA
Application Questions Chapter 12: Application Qustions Chapter 12
Questions 1-5 on page 118 & 119
TBA
Online Lab 12.1: On Companion Website,
Activity SS12-1 Icebreakers
TBA
Online Lab 12.2: On Companion Website,
Activity SS12-1 Teamwork Skills
TBA
13Unit 13
Diversity
 
  • 13-1 Cite examples of factors that make up a diverse workplace.
  • 13-2 Discuss cultural awareness, cultural intelligence, and cultural competency.
  • 13-3 Discribe how clear and successful communication across different cultures can be accomplished in the workplace.
  • 13-4 Identify benefits of diversity for a business or organization.
Review Questions Chapter 13: Review Qustions Chapter 13
Questions 1-5 on page 130 & 131
TBA
Application Questions Chapter 13: Application Qustions Chapter 13
Questions 1-5 on page 131 & 132
TBA
Online Lab 13.1: On Companion Website,
Activity SS13-1 Cultural Awareness
TBA
Online Lab 13.2: On Companion Website,
Activity SS13-2 Cultural Intelligence
TBA
14Unit 14
Confidence
 
  • 14-1 Discuss the relationship between self-confidenceand self-esteem.
  • 14-2 Identify examples of actions necessary for professional advancement.
  • 14-3 Describe the importance of having realistic career expectations.
Review Questions Chapter 14: Review Qustions Chapter 14
Questions 1-5 on page 140
TBA
Application Questions Chapter 14: Application Qustions Chapter 14
Questions 1-5 on page 141 & 142
TBA
Online Lab 14.1: On Companion Website,
Activity SS14-1 Self-Confidence
TBA
Online Lab 14.2: On Companion Website,
Activity SS14-2 Personal SWOT Analysis
TBA
Online Lab Posttest: On Companion Website,
Posttest

 

Grade Scheme
Category Description Category Value   
Online Tests 10%   
Assessment Label: Assessment Description Assessment Value
Online Lab Pretest:On Companion Website, Pretest5.00%
Online Lab Posttest:On Companion Website, Posttest5.00%
Category Description Category Value   
Online Lab Activities 30%   
Assessment Label: Assessment Description Assessment Value
Online Lab 1.1:On Companion Website, Activity SS1-1 Hard Skills0.94%
Online Lab 1.2:On Companion Website, Activity SS1-2 Soft Skills0.94%
Online Lab 2.1:On Companion Website, Activity SS2-1 Confidentiality0.94%
Online Lab 2.2:On Companion Website, Activity SS2-2 Ethics Checklist0.94%
Online Lab 3.1:On Companion Website, Activity SS3-1 Time Managment Skills0.94%
Online Lab 3.2:On Companion Website, Activity SS3-2 Problem Solving0.94%
Online Lab 3.3:On Companion Website, Activity SS3-3 Stress Evaluation0.94%
Online Lab 4.1:On Companion Website, Activity SS4-1 Business Dining0.94%
Online Lab 4.2:On Companion Website, Activity SS4-2 Shared Workspace Guidelines0.94%
Online Lab 5.1:On Companion Website, Activity SS5-1 Dress Code0.94%
Online Lab 5.2:On Companion Website, Activity SS5-2 Selecting Appropriate Dress0.94%
Online Lab 6.1:On Companion Website, Activity SS6-1 Word Choice0.94%
Online Lab 6.2:On Companion Website, Activity SS6-2 Business Jargon0.94%
Online Lab 6.3:On Companion Website, Activity SS5-3 Misused Words0.94%
Online Lab 7.1:On Companion Website, Activity SS7-1 Tone0.94%
Online Lab 7.2 :On Companion Website, Activity SS7-2 Nonverbal Communication0.94%
Online Lab 8.1:On Companion Website, Activity SS8-1 Introductions0.94%
Online Lab 8.2 :On Companion Website, Activity SS8-2 Parliamentary Procedure0.94%
Online Lab 9.1:On Companion Website, Activity SS9-1 Listening Skills0.94%
Online Lab 9.2:On Companion Website, Activity SS9-2 Listening Types0.94%
Online Lab 10.1:On Companion Website, Activity SS10-1 Letter Formatting0.94%
Online Lab 10.2:On Companion Website, Activity SS10-2 Editing Skills0.94%
Online Lab 11.1:On Companion Website, Activity SS11-1 Resume Writing0.94%
Online Lab 11.2:On Companion Website, Activity SS11-2 Cover Message Writing0.94%
Online Lab 11.3:On Companion Website, Activity SS11-3 Employment Application Form0.94%
Online Lab 11.4:On Companion Website, Activity SS11-4 Employment Forms0.94%
Online Lab 12.1:On Companion Website, Activity SS12-1 Icebreakers0.94%
Online Lab 12.2:On Companion Website, Activity SS12-1 Teamwork Skills0.94%
Online Lab 13.1:On Companion Website, Activity SS13-1 Cultural Awareness0.94%
Online Lab 13.2:On Companion Website, Activity SS13-2 Cultural Intelligence0.94%
Online Lab 14.1:On Companion Website, Activity SS14-1 Self-Confidence0.94%
Online Lab 14.2:On Companion Website, Activity SS14-2 Personal SWOT Analysis0.94%
Category Description Category Value   
Chapter Content Concepts 30%   
Assessment Label: Assessment Description Assessment Value
Review Questions Chapter 1:Review Qustions Chapter 1 Questions 1-5 on page 6 2.14%
Review Questions Chapter 2:Review Qustions Chapter 2 Questions 1-5 on page 162.14%
Review Questions Chapter 3:Review Qustions Chapter 3 Questions 1-5 on page 252.14%
Review Questions Chapter 4:Review Qustions Chapter 4 Questions 1-5 on page 342.14%
Review Questions Chapter 5:Review Qustions Chapter 5 Questions 1-5 on page 422.14%
Review Questions Chapter 6:Review Qustions Chapter 6 Questions 1-5 on page 502.14%
Review Questions Chapter 7:Review Qustions Chapter 7 Questions 1-5 on page 592.14%
Review Questions Chapter 8:Review Qustions Chapter 8 Questions 1-5 on page 692.14%
Review Questions Chapter 9:Review Qustions Chapter 9 Questions 1-5 on page 802.14%
Review Questions Chapter 10:Review Qustions Chapter10 Questions 1-5 on page 902.14%
Review Questions Chapter 11:Review Qustions Chapter 11 Questions 1-5 on page 107 & 1082.14%
Review Questions Chapter 12:Review Qustions Chapter 12 Questions 1-5 on page 117 & 1182.14%
Review Questions Chapter 13:Review Qustions Chapter 13 Questions 1-5 on page 130 & 1312.14%
Review Questions Chapter 14:Review Qustions Chapter 14 Questions 1-5 on page 1402.14%
Category Description Category Value   
Application Activities 30%   
Assessment Label: Assessment Description Assessment Value
Application Questions Ch. 1:Application Questions Ch. 1 Questions 1-10 on page 7 & 82.14%
Application Questions Chapter 2:Application Questions Ch. 2 Questions 1-10 on page 17 & 182.14%
Application Questions Chapter 3:Application Questions Ch. 3 Questions 1-10 on page 26 & 272.14%
Application Questions Chapter 4:Application Questions Ch. 4 Questions 1-10 on page 35 & 362.14%
Application Questions Chapter 5:Application Questions Ch. 5 Questions 1-10 on page 43 & 442.14%
Application Questions Chapter 6:Application Questions Ch. 6 Questions 1-10 on page 51 & 522.14%
Application Questions Chapter 7:Application Questions Ch. 7 Questions 1-10 on page 59 & 602.14%
Application Questions Chapter 8:Application Questions Ch. 8 Questions 1-10 on page 70 & 712.14%
Application Questions Chapter 9:Application Questions Ch. 9 Questions 1-10 on page 81 & 822.14%
Application Questions Chapter 10:Application Questions Ch. 10 Questions 1-10 on page 90,91,922.14%
Application Questions Chapter 11:Application Qustions Chapter 11 Questions 1-5 on page 107 & 1082.14%
Application Questions Chapter 12:Application Qustions Chapter 12 Questions 1-5 on page 118 & 1192.14%
Application Questions Chapter 13:Application Qustions Chapter 13 Questions 1-5 on page 131 & 1322.14%
Application Questions Chapter 14:Application Qustions Chapter 14 Questions 1-5 on page 141 & 1422.14%
Total Assessment Percent          100.00%
Total Category Percent 100.00%
A = 100-90 B = 89-80 C = 79-70 D = 69-60 F = 59-0


Description of Graded Elements of the Course
Assessment Label Assessment Description/Course outcomes met Assessment Value
in Percent
% of Final Grade
Review Questions Chapter 1Review Qustions Chapter 1 Questions 1-5 on page 6
Course outcomes met: CO2, CO4
2.142.14%
Application Questions Ch. 1Application Questions Ch. 1 Questions 1-10 on page 7 & 8
Course outcomes met: CO4, CO2
2.142.14%
Online Lab PretestOn Companion Website, Pretest
Course outcomes met: CO1, CO2, CO3, CO5, CO4
5.005.00%
Online Lab 1.1On Companion Website, Activity SS1-1 Hard Skills
Course outcomes met: CO2, CO4
0.940.94%
Online Lab 1.2On Companion Website, Activity SS1-2 Soft Skills
Course outcomes met: CO4, CO2
0.940.94%
Review Questions Chapter 2Review Qustions Chapter 2 Questions 1-5 on page 16
Course outcomes met: CO1, CO3, CO5
2.142.14%
Application Questions Chapter 2Application Questions Ch. 2 Questions 1-10 on page 17 & 18
Course outcomes met: CO1, CO2, CO3, CO4, CO5
2.142.14%
Online Lab 2.1On Companion Website, Activity SS2-1 Confidentiality
Course outcomes met: CO5, CO3, CO1
0.940.94%
Online Lab 2.2On Companion Website, Activity SS2-2 Ethics Checklist
Course outcomes met: CO1, CO3, CO5
0.940.94%
Review Questions Chapter 3Review Qustions Chapter 3 Questions 1-5 on page 25
Course outcomes met: CO4, CO2
2.142.14%
Application Questions Chapter 3Application Questions Ch. 3 Questions 1-10 on page 26 & 27
Course outcomes met: CO2, CO4
2.142.14%
Online Lab 3.1On Companion Website, Activity SS3-1 Time Managment Skills
Course outcomes met: CO4, CO2
0.940.94%
Online Lab 3.2On Companion Website, Activity SS3-2 Problem Solving
Course outcomes met: CO2, CO4
0.940.94%
Online Lab 3.3On Companion Website, Activity SS3-3 Stress Evaluation
Course outcomes met: CO4, CO2
0.940.94%
Review Questions Chapter 4Review Qustions Chapter 4 Questions 1-5 on page 34
Course outcomes met: CO2, CO4
2.142.14%
Application Questions Chapter 4Application Questions Ch. 4 Questions 1-10 on page 35 & 36
Course outcomes met: CO4, CO2
2.142.14%
Online Lab 4.1On Companion Website, Activity SS4-1 Business Dining
Course outcomes met: CO4, CO2
0.940.94%
Online Lab 4.2On Companion Website, Activity SS4-2 Shared Workspace Guidelines
Course outcomes met: CO2, CO4
0.940.94%
Review Questions Chapter 5Review Qustions Chapter 5 Questions 1-5 on page 42
Course outcomes met: CO3, CO1, CO5
2.142.14%
Application Questions Chapter 5Application Questions Ch. 5 Questions 1-10 on page 43 & 44
Course outcomes met: CO4, CO2
2.142.14%
Online Lab 5.1On Companion Website, Activity SS5-1 Dress Code
Course outcomes met: CO1, CO3, CO5
0.940.94%
Online Lab 5.2On Companion Website, Activity SS5-2 Selecting Appropriate Dress
Course outcomes met: CO5, CO3, CO1
0.940.94%
Review Questions Chapter 6Review Qustions Chapter 6 Questions 1-5 on page 50
Course outcomes met: CO5
2.142.14%
Application Questions Chapter 6Application Questions Ch. 6 Questions 1-10 on page 51 & 52
Course outcomes met: CO5
2.142.14%
Online Lab 6.1On Companion Website, Activity SS6-1 Word Choice
Course outcomes met: CO5, CO1, CO3
0.940.94%
Online Lab 6.2On Companion Website, Activity SS6-2 Business Jargon
Course outcomes met: CO5
0.940.94%
Online Lab 6.3On Companion Website, Activity SS5-3 Misused Words
Course outcomes met: CO5
0.940.94%
Review Questions Chapter 7Review Qustions Chapter 7 Questions 1-5 on page 59
Course outcomes met: CO3, CO5, CO1
2.142.14%
Application Questions Chapter 7Application Questions Ch. 7 Questions 1-10 on page 59 & 60
Course outcomes met: CO5, CO1, CO3
2.142.14%
Online Lab 7.1On Companion Website, Activity SS7-1 Tone
Course outcomes met: CO1, CO3, CO5
0.940.94%
Online Lab 7.2 On Companion Website, Activity SS7-2 Nonverbal Communication
Course outcomes met: CO5, CO3, CO1
0.940.94%
Review Questions Chapter 8Review Qustions Chapter 8 Questions 1-5 on page 69
Course outcomes met: CO5
2.142.14%
Application Questions Chapter 8Application Questions Ch. 8 Questions 1-10 on page 70 & 71
Course outcomes met: CO5
2.142.14%
Online Lab 8.1On Companion Website, Activity SS8-1 Introductions
Course outcomes met: CO5
0.940.94%
Online Lab 8.2 On Companion Website, Activity SS8-2 Parliamentary Procedure
Course outcomes met: CO5
0.940.94%
Review Questions Chapter 9Review Qustions Chapter 9 Questions 1-5 on page 80
Course outcomes met: CO5
2.142.14%
Application Questions Chapter 9Application Questions Ch. 9 Questions 1-10 on page 81 & 82
Course outcomes met: CO5
2.142.14%
Online Lab 9.1On Companion Website, Activity SS9-1 Listening Skills
Course outcomes met: CO5
0.940.94%
Online Lab 9.2On Companion Website, Activity SS9-2 Listening Types
Course outcomes met: CO5
0.940.94%
Review Questions Chapter 10Review Qustions Chapter10 Questions 1-5 on page 90
Course outcomes met: CO1, CO3
2.142.14%
Application Questions Chapter 10Application Questions Ch. 10 Questions 1-10 on page 90,91,92
Course outcomes met: CO3, CO1
2.142.14%
Online Lab 10.1On Companion Website, Activity SS10-1 Letter Formatting
Course outcomes met: CO1, CO3
0.940.94%
Online Lab 10.2On Companion Website, Activity SS10-2 Editing Skills
Course outcomes met: CO3, CO1
0.940.94%
Review Questions Chapter 11Review Qustions Chapter 11 Questions 1-5 on page 107 & 108
Course outcomes met: CO3, CO1
2.142.14%
Application Questions Chapter 11Application Qustions Chapter 11 Questions 1-5 on page 107 & 108
Course outcomes met: CO1, CO3
2.142.14%
Online Lab 11.1On Companion Website, Activity SS11-1 Resume Writing
Course outcomes met: CO3, CO1
0.940.94%
Online Lab 11.2On Companion Website, Activity SS11-2 Cover Message Writing
Course outcomes met: CO1, CO3
0.940.94%
Online Lab 11.3On Companion Website, Activity SS11-3 Employment Application Form
Course outcomes met: CO5, CO3, CO1
0.940.94%
Online Lab 11.4On Companion Website, Activity SS11-4 Employment Forms
Course outcomes met: CO1, CO3, CO5
0.940.94%
Review Questions Chapter 12Review Qustions Chapter 12 Questions 1-5 on page 117 & 118
Course outcomes met: CO4, CO2
2.142.14%
Application Questions Chapter 12Application Qustions Chapter 12 Questions 1-5 on page 118 & 119
Course outcomes met: CO4, CO2
2.142.14%
Online Lab 12.1On Companion Website, Activity SS12-1 Icebreakers
Course outcomes met: CO2, CO4
0.940.94%
Online Lab 12.2On Companion Website, Activity SS12-1 Teamwork Skills
Course outcomes met: CO4, CO2
0.940.94%
Review Questions Chapter 13Review Qustions Chapter 13 Questions 1-5 on page 130 & 131
Course outcomes met: CO1, CO3, CO5
2.142.14%
Application Questions Chapter 13Application Qustions Chapter 13 Questions 1-5 on page 131 & 132
Course outcomes met: CO5, CO3, CO1
2.142.14%
Online Lab 13.1On Companion Website, Activity SS13-1 Cultural Awareness
Course outcomes met: CO1, CO3, CO5
0.940.94%
Online Lab 13.2On Companion Website, Activity SS13-2 Cultural Intelligence
Course outcomes met: CO5, CO3, CO1
0.940.94%
Review Questions Chapter 14Review Qustions Chapter 14 Questions 1-5 on page 140
Course outcomes met: CO1, CO3, CO5
2.142.14%
Application Questions Chapter 14Application Qustions Chapter 14 Questions 1-5 on page 141 & 142
Course outcomes met: CO5, CO3, CO1
2.142.14%
Online Lab 14.1On Companion Website, Activity SS14-1 Self-Confidence
Course outcomes met: CO1, CO3, CO5
0.940.94%
Online Lab 14.2On Companion Website, Activity SS14-2 Personal SWOT Analysis
Course outcomes met: CO5, CO3, CO1
0.940.94%
Online Lab PosttestOn Companion Website, Posttest
Course outcomes met: CO1, CO2, CO4, CO3, CO5
5.005.00%
  100.00100.00%