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kyle.pokraka@tstc.edu
Office Information: Fentress Center Room 120
Kyle V. Pokraka
Experience 07/29/2009-04/30/2019 Richard Karr Motors Waco, Tx.
Lead Estimator
Provide complete and accurate repair estimates on damaged vehicles.
Look up OEM procedures to ensure safe and proper vehicle repair.
Responsible for blueprinting repairs after 100% disassembly to ensure all related damages are assessed.
Manage State Farm and Farmers insurance direct repair contracts.
Manage in-shop production on all vehicles being repaired under State Farm and Farmers insurance claims.
Order parts for and ensure timely delivery of parts to keep in-process repairs on track for completion dates.
Communicate with customers on a daily basis to update them on repair status.
Required to obtain ASE certification in the Collision Estimator Role, Painting and Refinishing, and Non-Structural Analysis & Damage Repair.
Required to obtain I-Car Platinum Platinum certification.
Attended multiple Axalta training classes on estimating and shop management.
Functioned as next in charge anytime shop manager was absent during business hours.
Experience August 2008-July 2009 Dinosaur Tire Price, Ut.
Service Technician
Performed all forms of automotive maintenance including full-service oil changes, tire mounting, and balancing, brake and suspension component replacement/services, suspension modification including lift kits, suspension alignments e.t.c.
Assisted in inventory management.
Worked with customers to provide quotes on needed services.
Academic Background/Education
Associate''s of Applied Science~ Refinishing Specialization TSTC 12/2021
Diploma of Automotive Technology 04/2007
Highschool Diploma 05/2006
Certifications/Licenses
I-Car Platinum Certification
ASE Collision Repair Estimator Certification
ASE Collision Non-Structural Repair Certification
ASE Collision Refinishing Certification
Awards/Publications
Board of Regents Medal TSTC 2021
Employee of the year Creekview Elementary School 2005/2006 School Year
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