kyle.pokraka@tstc.edu

                                Office Information: Room 120

Kyle V. Pokraka

Experience 07/29/2009-04/30/2019    Richard Karr Motors                 Waco, Tx.

Lead Estimator

Provide complete and accurate repair estiamtes on damaged vehicles.

Look up OEM procedures to ensure safe and proper vehicle repair.

Responsible for blueprinting repairs after 100% dissasembly to ensure all related damages are assessed.

Manage State Farm and Farmers insurance direct repair contracts.

Manage in shop production on all vehicles being repaired under State Farm and Farmers insurance claims.

Order parts for and ensure timely delivery of parts to keep in process repairs on track for completion dates.

Communicate with customer''''''''s on a daily basis to update them on repair status.

Required to obtain ASE certification in the Collision Estimator Role, Painting and Refinishing, and Non-Structural Analysis & Damage Repair.

Required to obtain I-Car Platinum Platinum certification.

Attended multiple Axalta training classes on estimating and shop management.

Functioned as next in charge anytime shop manager was absent during buisness hours.

Experience August 2008-July 2009   Dinosaur Tire                  Price, Ut.

Service Technician

Performed all forms of automotive maintenance including full-service oil changes, tire mounting and balancing, brake and suspension componet replacement/services, suspension modification including lift kits, suspension alignments e.t.c.

Assisted in inventory management.

Worked with customer''''''''s to provide quotes on needed services.

Academic Background/Education
Diploma of Automotive Technology 04/2007

Highschool Diploma 05/2006

Certifications/Licenses

I-Car Platinum Certification

ASE Collision Repair Estimator Certification

Awards/Publications

Employee of the year Creekview Elementary School 2005/2006 School Year